Simple · Transparent · Flexible

    Pay only for what you use

    No seats. No tiers. No surprises. Every ticket costs the same, giving your team the freedom to scale support without the billing headaches.

    Pay Per Ticket

    ₹19
    perticket

    One flat rate. Every channel. No matter the volume.

    ₹19

    per ticket

    = one resolved customer case

    Everything included in every ticket

    Instant ticket creation & assignment
    Priority based routing & SLA tracking
    Omnichannel support (email, chat, web)
    Auto escalation & resolution workflows
    Real time analytics & reporting
    Dedicated account support

    Need a custom volume deal? Talk to sales →

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    How billing works

    01

    A ticket is opened

    Customer submits a request via any channel, email, chat, or the support portal.

    02

    ₹19 is charged

    One flat charge per unique ticket, regardless of resolution time or complexity.

    03

    Case is closed

    Your team resolves the issue. Reports and SLA data are logged automatically.

    Frequently asked questions

    What counts as one ticket?

    A ticket is any support request created by a customer or agent, regardless of channel (email, chat, portal). Until a ticket is resolved and closed, it is considered as one ticket.

    Do unused tickets roll over?

    Yes. Any unused tickets in your current cycle roll over to the next month, so you never lose what you've paid for.

    Is there a minimum purchase?

    No minimum. Start with as few tickets as you need. Scale up anytime, additional packs are available at the same rate.

    What payment methods do you accept?

    We accept all major credit cards, bank transfers, and invoicing for enterprise customers.

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